Refund & Returns Policy

Effective Date: May 2025

Business Name: Breaking Free Book by Infinite Light Publishing

Website: www.breakingfreebook.com

Contact Email: hello@breakingfreebook.com

 

 

1. Physical Products – Returns & Refunds

 

We accept returns on physical products (e.g. books, journals, bundles) under the following conditions:

 

• You must contact us within 7 days of receiving your order to request a return

• Items must be unopened, unused, and in original condition

• Returns must be posted back at the buyer’s expense

• Once received and inspected, a refund will be issued within 7–10 working days

 

To request a return, email: hello@breakingfreebook.com with your order number and reason for return.

 

 

2. Non-Returnable Items

 

We do not accept returns or offer refunds on:

 

• Digital products (including audiobooks, downloads, meditations, PDFs) once accessed

• Opened or used items unless faulty

• Items returned outside the 7-day return window

 

 

3. Faulty or Incorrect Items

 

If your order arrives damaged, incomplete, or incorrect:

 

• Email hello@breakingfreebook.com within 48 hours of delivery

• Include your order number and photos of the item and packaging

• If approved, we will arrange a replacement or refund (including return shipping where applicable)

 

 

4. Amazon & Third-Party Orders

 

If you purchased from Amazon or another retailer, their return policy will apply.

Please contact their customer service directly for support, or email us if unsure.

 

 

5. Late or Missing Refunds

 

If you haven’t received your refund after 10 working days:

 

• Check your bank account and contact your payment provider

• Then contact us at hello@breakingfreebook.com for further assistance

 

 

6. Contact for Returns

 

📧 Email: hello@breakingfreebook.com

📦 Return address will be provided upon approval of your request.